SERVICES

Implementation Services

Planning and Executing for Success

Implementations team that understands the needs of your business.

An implementation services team with skills not only in project management and technical services but lending both product and industry expertise committed to understanding and executing the needs of your project. Our job is not done once the “on switch” is flipped. Our team remains engaged to ensure your team absorbs the knowledge they need to be successful, making sure you get the maximum value out of your purchased solutions.

A 5-Step Approach

Our Implementation services methodology takes a 5-step approach that covers  project management, solutions consulting, technical installation and setup, and user training needed to successfully deploy and adopt a new solution into an organization’s infrastructure and business processes. 

Prepare

We initiate our project, establishing our project team and engaging your team to confirm the project scope, critical dependencies, and timeline.

Blueprint

We conduct a current state assessment and complete the solution design that establishes a vision for the final solution.

Realization

We install and configure our software products and establish plans for testing, training, and deployment to reach the final solution.

Deployment

We deliver role-based training, support your team in executing user testing, and begin testing execution activities. At the completion of the robust testing process, we activate the solution into a live production operation.

Transition

We provide post-production cutover “hypercare” support and work with your team to ensure the success criteria for the engagement has been achieved. We coordinate between your team and our support organization to transition the solution to normal ongoing operations.
man in truck cab touching a touch screen tablet

Ensuring Excellence Through Continuous Improvement

Our Customer Success Program is available to those that are interested in a white-glove experience to assist with product adoption and a continuous and proactive approach to account health.

Need Help with an Upcoming Technology Implementation?
Or just ready to learn more about our methodology and team then complete the form and we will be in touch.

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