Command Alkon Incorporated Cookie Statement
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Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your personal data. This Cookie Statement specifically explains how Command Alkon Incorporated, our partners, and users of our services (hereinafter “we”) deploy cookies, as well as the options you have to control them. We may update this Cookie Statement from time to time for operational, legal or regulatory reasons and encourage you to review this Cookie Statement periodically.
As you navigate through and interact with our communications, websites, and/or SaaS products and applications (“Services”), we may use automatic data collection technologies to collect certain information about your equipment, actions and patterns (“User Activity Information”), including: (i) details of your use, including traffic data, location data through geo-location technology, logs and other communication data and the resources that you access and use; and (ii) information about your device, including your operating system, IP address or device identifier, and other mobile sign-on data. Some of this information may be considered personal data in your jurisdiction.
The User Activity Information that we collect helps us to improve our Services, and to deliver a better and more personalized service by enabling us to estimate usage patterns, display information you request in your relevant time zone and language, and recognize you when you return to our Services.
What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on our Services (“third party cookies”). For instance, we also use Google Analytics, which may place third-party cookies on your device.
Other similar technologies
- Web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and in emails. Web beacons allow us to know if a certain page was visited or if ad banners on our sites and other sites are effective. We also use web beacons in our HTML-based emails to let us know whether our emails have been opened by recipients, which helps us to gauge the effectiveness of certain communications, promotions, and marketing campaigns.
- Proximity based beacons send one-way signals over very short distances, to communicate with associated mobile apps installed on your phone. They can notify you, for example, about experiences related to your trip and can alert you to related deals or promotions. Beacons communicate with your device only when you are in close proximity and only if you have given consent within the relevant mobile application.
- Pixels are small objects embedded into a web page that are not visible to the user. We use pixels to deliver cookies to your computer, facilitate the log-in process, monitor the activity on our sites, and deliver online advertising.
- Tags are small pieces of HTML code that tell your browser to request certain content generated by an ad server. We use tags to show you relevant advertising and promotions.
- Scripts are pieces of JavaScript code that launch automatically when certain webpages load to determine whether users view associated advertisements.
- Local Storage Objects, such as HTML 5, are used to store content and preferences. Third parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use Local Storage Objects to collect and store information.
- Software Development Kits (“SDKs”) are a set of tools and software components embedded in our mobile applications. We use SDKs to collect and share information about user devices, track events and analyze activity within our apps, and generate unique identifiers.
All of the technologies described above will be collectively referred to in this Cookie Statement as “cookies.”
Types of information collected by cookies
The types of information that we collect through cookies include:
- IP address
- Device ID
- Viewed pages
- Browser type
- Browsing information
- Operating system
- Internet Service Provider
- Whether you have responded to, or interacted with, an advertisement
- Referring or referred links or URLs
- Features used and activities engaged in on our Services
How we use cookies
We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).
Cookies are used in conjunction with our websites, but also may be used in conjunction with our SaaS product platforms and apps. Advertising cookies are not used in conjunction with our platforms. Platform cookies are only used for efficiency and platform improvement.
Please note that any emails you receive from us may contain cookies to help us to see if recipients have opened an email and understand how recipients have interacted with it. Once you click on an email that contains a cookie, your contact information may subsequently be cross-referenced to the source email and/or the relevant cookie. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.
If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on the website or in emails.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.
Cookies help us
- Make our Services work as you’d expect
- Save you having to login every time you visit us
- Remember your settings during and between visits
- Improve the speed/security of the Services
- Continuously improve our Services for you
Where we place cookies
We set cookies in a number of different locations across our Services. These include:
- On our websites
- In the administrative dashboards of our websites
- On sites we host for our users
- On sites that use our plugins
- In the emails we send
- On some of our SaaS platforms and apps
Types of cookies
The table below explains the types of cookies we use on our Services and why we use them.
| Category of cookies | Why we use these cookies |
| Strictly Necessary | These cookies are essential for our Services to perform their basic functions. These include those required to allow registered users to authenticate and perform account-related functions. |
| Functionality | These cookies are used to store preferences set by users such as account name, language, and location. |
| Analytics and Performance | Performance cookies collect information on how users interact with our Services, including what pages are visited most, as well as other analytical data. We use these details to improve how our Services’ function and to understand how users interact with them. |
| Advertising | These cookies are used to display relevant advertising to visitors who use our Services we host or provide, as well as to understand and report on the efficacy of ads served on our Services. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) Services. |
| Third Party/Embedded Content | Our Services may make use of different third-party applications and services to enhance the experience of visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons) or embedded content from sites like YouTube. As a result, cookies may be set by these third parties and used by them to track your online activity. We have no direct control over the information that is collected by these cookies. |
Granting us permission to use cookies
If the settings on your web browser are adjusted to accept cookies, we take this, and your continued use of our Services, to mean that you accept our use of cookies. Should you wish to remove or not use cookies from our Services you can learn how to do this below, however doing so will likely mean that our Services may not work as you would expect.
Strictly Necessary cookies – Please note that we do not need your consent to store and access strictly necessary cookies on your device, although you can still block or delete them.
Non-essential cookies – We only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. If you do give your consent and then change your mind, you can block or delete them at any time.
Per below, our Services allow users to manage cookie preferences at all times. If you have any problems with the Manage Cookie Preferences tool on our Services, please contact us at privacy@commandalkon.com.
Controlling cookies
When you use a web browser to access our Services, you should be presented with a “cookie banner” which will allow you to accept all cookies, reject all cookies, or manage your cookies. To see a list of cookies associated with our Services or to change your current consent or withdraw your consent, please visit https://dev-marketing.commandalkon.com/cookie-consent/. Alternatively, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note, however, that some Services may be designed to work using cookies and that disabling cookies may affect your ability to use those Services, or certain parts of them.
To learn more about opting out of targeted advertisement, visit these sources: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, visit http://www.youronlinechoices.eu/). To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
Universal Opt-Out mechanisms. The Global Privacy Control (“GPC”) and Do Not Track (“DNT”) are tools that you can use to inform websites of your privacy preferences in regard to ad trackers. To set up GPC, you need to configure it on your browser or use browser extensions that support GPC by visiting https://globalprivacycontrol.org/#about. To set up DNT, visit https://fpf.org/thank-you-for-visiting-allaboutdnt-com/. Please note that this may impact the functionality of our Services or your account.
Do-Not-Track Signals and Similar Mechanisms – certain data protection laws allow consumers to opt-out of the sharing of information via “do-not-track” signals communicated from web browsers to a web site, or via other universal opt-out mechanisms (including Global Privacy Control referenced above). We currently take action in response to these signals where those signals have been approved by a relevant authority under applicable data protection laws.
To find out more on how to manage and delete cookies, visit aboutcookies.org.
Platform cookies
To learn which cookies are associated with a particular SaaS product platform, please submit a request to privacy@commandalkon.com.
Contact us
To contact us with questions or concerns about this Cookie Statement or our practices concerning personal data, please use the contact information below:
If you are a resident in the EEA, please note that where we act as a data controller responsible for your personal data, the legal entity is Command Alkon Incorporated in the United States. We will address all questions and complaints related to this Cookie Statement within a reasonable period.
E-mail:
Or write to:
Command Alkon Incorporated
Chief Privacy Officer c/o The Legal Department
1678 Montgomery Hwy, Suite 104, Box 176
Birmingham, AL 35216
Or call:
1-800-624-1872 (U.S. toll free)
44-117-972-9882 (Netherlands toll free)
Website: